January 23, 2019

Social is going to change luxury travel forever

Guaranteeing valuable audiences share what makes your experience special.

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January 23, 2019

Is the hotel sector broken?

BrandCap CEO, Manfred Abraham, shares his insights into the shape of the hotel sector, what to focus on and where the industry is set to go.

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January 23, 2019

The battle for the customer: hotel vs OTAs

50% of rooms are reserved online, but of that, only ¼ are made direct through the hotels website vs. ¾ coming through the OTAs. It’s an uphill struggle for hotel brands, but ‘experience’ can play a critical role.

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January 23, 2019

The important role of brand in loyalty management

By our CEO Manfred Abraham, a Marriott Starwood case in point. Featured in Loyalty Management Magazine.

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January 29, 2019

The portfolio conundrum: can hotels find the sweet spot to capture Millennials?

Every industry – the consumer sector leading the way – is going through seismic changes, brought about by technological advance.

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January 23, 2019

The use of brand in the hospitality industry

Manfred Abraham, CEO, comments on how the industry is changing and suggests three steps to keep margins high.

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January 23, 2019

Learning from Luxury — Brand as Premium

With their objects of desire and empires of renown – they succeed in creating an enigmatic world that drives consumer demand and compels investor confidence.

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London

London

Northburgh House
10 Northburgh St
London
EC1V 0AT

+44 (0)20 7780 7600

Northburgh House
10 Northburgh St
London
EC1V 0AT

+44 (0)20 7780 7600

New York

New York

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Suite 701
New York
NY 10010

+1 347 779 2595

19 W 21st St
Suite 701
New York
NY 10010

+1 347 779 2595

Hong Kong

Hong Kong

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2 Heung Yip Road
Wong Chuk Hang
Hong Kong

+852 9498 5998

30/F One Island South
2 Heung Yip Road
Wong Chuk Hang
Hong Kong

+852 6200 4281